Cancellation Policy

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Cancellation Policy

This is a Professional Service.

Should you need to cancel your appointment, please contact Alan by phone at 1-510-506-6009 at least 24 (twenty-four) hours in advance. (If you receive our voicemail, you must leave a message including your name and phone number).

Sending messages by contact forms, Facebook messenger, or any other method is not an acceptable form cancellation. 

Cancellations Policies

Same day cancellations will result in a full charge (100%) for the

appointment made. 

Unconfirmed Appointments may be canceled. Our texting messaging/E-mail software will notify you and request you confirm your appointment. (48 hours & 24 hours before your appointment time) If your appointment remains unconfirmed, you may lose your scheduled appointment time.  You can always call and confirm your appointment. 

A credit card deposit is required for full body waxing services for the value of the scheduled services.  A credit card deposit is required at the time of booking.  If you do not show up for your scheduled appointment, or cancel less than 24 (twenty-four) hours in advance, you will lose your credit card deposit, and it is non-refundable.

 

Multiple missed, late, or canceled appointments may require full non-refundable pre-payment of future services. 

If our schedule opens up, we try to accommodate our clients by offering an alternative time.  This is an option, and we hope you find this convenient.     

 

Thank you.

Phone:  1-510-506-6009.